At KasperSky customer support , we respect the privacy of our customers and the visitors to our websites (the "Site"). This statement describes the current information gathering, sharing and privacy practices for our Site.
You understand and agree that KasperSky customer support will not be in a position to serve if the service is requested after the expiry of the service plan period or some modifications have been carried out on the computer system taking it out of our preview or you have used a peripheral or product incompatible with the system registered with us or you fail to follow the instructions contained in the product manual supplied by the manufacturer or your computer system has suffered a shock or an accident or electrical wiring is faulty.
The service agreement will be terminated if you misuse or abuse the support (in the sole judgment of KasperSky customer support ) or try to damage or interfere with our system or violate any term of this agreement or it is directed by law or we are unable to provide the services or there are reasons beyond our control that prevent us from rendering the services or we don't renew the your plan. In either case, circumstances permitting, we will notify you of our decision. You can choose to terminate the agreement at your will and terms of refund policy will apply.
We will ask you when we need information that identifies you individually or allows us to contact you directly (personal information). We may ask for personal information when you purchase a product, enter a contest, request a service, complete a survey, subscribe to news, or engage in some other activity on our site. In connection with these activities, we may ask you for contact information such as your name, telephone number, and email address. When you visit our website, we collect standard information about your hardware and software such as your IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits. This site visitation data is used to administer the site and provide general statistics regarding the use of the Site. Site visitation data is never linked to your personal information, and we do not use it to identify you individually without your permission.
You can confirm, change, or update personal information you have provided to us by contacting us via e-mail. If you want to opt-out of communications from the company, you can do so by emailing your request to us. If you change your mind, you can opt-in again. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation), legally mandated notices, and critical messages that relate to the ability to use services you have purchased from us.